1. Who We Are
COUNTERSPACE EXPO is operated by Space Exchange Global Ltd, registered in England and Wales. We are the data controller for personal information collected through this website and through event registration processes.
Our contact details: juanjs2301@gmail.com
2. Data We Collect
We may collect the following categories of personal data:
- Identity data — name, job title, organisation, professional biography.
- Contact data — email address, telephone number, business address.
- Registration data — delegate pass type, dietary requirements, accessibility needs, payment records.
- Usage data — IP address, browser type, pages visited, time on site, referral source (collected via cookies and analytics tools).
- Communications data — records of correspondence, newsletter subscriptions, enquiry submissions.
We do not knowingly collect data from individuals under the age of 18.
3. How We Use Your Data
We use your personal data for the following purposes:
- Processing delegate, speaker, and exhibitor registrations.
- Sending event-related communications including confirmations, logistics, and programme updates.
- Administering networking, matchmaking, and meeting features associated with the event.
- Sending marketing communications about future events and related industry content (where you have opted in or we have a legitimate interest).
- Improving our website and services through analytics.
- Complying with legal and regulatory obligations.
4. Legal Basis for Processing
We rely on the following legal bases under UK GDPR:
- Contract — processing necessary to fulfil your registration or speaker agreement.
- Legitimate interests — sending relevant communications to existing contacts and improving our services, where this does not override your rights.
- Consent — where you have opted in to marketing or the use of non-essential cookies.
- Legal obligation — where we are required to retain or disclose data by law.
5. Data Sharing
We do not sell your personal data. We may share your data with:
- Event co-organisers and sponsors — only where you have explicitly consented or where sharing is necessary to deliver services you have requested.
- Service providers — including registration platforms, email delivery services, payment processors, and IT hosting providers — under data processing agreements.
- Regulators and authorities — where required by law.
Where we transfer data outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR Chapter V.
6. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected:
- Delegate registration data: 7 years (financial record-keeping obligations).
- Marketing contact data: until you unsubscribe or request erasure.
- Website analytics data: 26 months on a rolling basis.
- Correspondence records: 3 years from last contact.
7. Your Rights
Under UK GDPR you have the right to:
- Access — request a copy of the personal data we hold about you.
- Rectification — ask us to correct inaccurate or incomplete data.
- Erasure — request deletion of your data where there is no lawful reason for us to retain it.
- Restriction — ask us to pause processing of your data in certain circumstances.
- Portability — receive your data in a structured, machine-readable format.
- Objection — object to processing based on legitimate interests or for direct marketing.
- Withdraw consent — at any time where processing is based on consent, without affecting the lawfulness of prior processing.
To exercise any of these rights, contact us at juanjs2301@gmail.com. We will respond within 30 days. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
8. Cookies
We use cookies and similar tracking technologies on this website. Please see our Cookie Policy for full details of what cookies we use, their purpose, and how to manage your preferences.
If you have any questions about this Privacy Policy or how we handle your data, please contact:
We reserve the right to update this policy at any time. Material changes will be notified by email to registered delegates or via a prominent notice on this website.
